Consumer resources
Buying goods and services
- Buy Smart pocket guide
Consumer guide with useful tips on:
- Do you know your consumer rights?
- Australian Consumer Law (playlist of 11 clips)
- Can you pick the travelling con-man?
- My consumer rights (playlist of 6 clips)
- Sample complaint letter for goods
- Sample complaint letter for services
Buying and selling a home
- Property Smart pocket guide
Consumer guide to property sales, with useful tips on:
Buying a motor vehicle
- Car Smart pocket guide
Consumer guide with useful tips on:
- In the driver's seat: key questions to ask when buying a used car in Queensland
Safety advice and warnings
Some common products may present hidden dangers to you and your family. You can download flyers for our recent safety campaigns.
Baby products
- Baby slings safety flyer
- Baby slings safety poster
- Carry with care: How to keep your baby safe in a sling
- Prams and strollers
Safe sleep
Toys
Around the home
- Button batteries
- Furniture stability
- Climb, tumble, fall: steps to furniture safety
- Blind and curtain cords
- Hair straighteners
- Treadmills
Around the yard
Vehicle products
Other products
Note: Each publication was correct at the time of publishing. For the most up-to-date information, browse to the corresponding page on this website.